Abstract
Conflict is an inherent aspect of every organization, a rising naturally from human interactions, differing opinions, and the complex nature of work. This research aims to assess the impacts of conflicts within a department by examining various aspects of departmental conflict, including its types, sources, and consequences. The study employs a quantitative correlational research design to better understand conflicts within organizations. It focuses on selected municipalities in the first district of Batangas, specifically the towns of Balayan, Nasugbu, and Tuy. The researchers use a combination of stratified and convenience sampling methods. This approach involves categorizing the population into distinct strata based on their departments and then sampling proportionally from each stratum. The respondents are public sector employees from the Human Resources, Finance, Marketing, Operations, and Accounting departments within the selected municipalities. Statistical tools, such as weighted mean and ranking, are used to analyze the data for each research question. The findings reveal a significant correlation between the effects of conflicts within a department and the approaches employed by HR managers to address them. The researchers recommend that human resource managers regularly assess conflict levels within their departments and implement strategies for conflict resolution. Establishing a clear structure for conflict resolution is essential to improving cooperation in the workplace and mitigating the negative effects of conflicts within departments.
Keywords
Citation
Garcia, D. D. V., Casanova, J. P. T., Maala, J. C. F., & Mangarin, J. A. (2025). The Rifts Within: Exploring the Organizational Impacts of Conflicts within a Department. GUILD OF EDUCATORS IN TESOL INTERNATIONALRESEARCH JOURNAL, 3(1), 187–211.
https://doi.org/10.5281/zenodo.15037721